Keeps the information in sync and up to date across all areas of yourīusiness.
Support and billing into one application suite. Increases efficiency by consolidating user administration, technical In the highly competitive telecommunications market the key to success Individually customized and tailored to meet your distinct Usage monitoring, system event logging, and a wide variety ofĬustomizable reporting options. Options, automatic transaction processing, automated Email & SMS billing notification, customer care and incident tracking, historical and on-line
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These features include complete management andĬonfiguration of user accounts, auto-scheduled and manual billing All aspects are centrally managed from a single highly available interface.Įmerald offers many useful features to help automate customer accountingĪnd administration. Rating, geographic information and service monitoring to organizations around the world. The Emerald suite is comprised of integrated systems working together to support industry leading features includingīilling, CRM, appointment scheduling, external provisioning & data synchronization, inventory management, document storage, tower management,Ĭustomer sign-up and self-management, prepaid cards, Email & SMS notification, RADIUS/AAA, auditing, reporting, syslog, netflow metering, With thousands of installations around the globe, Emerald and RadiusNT/X manage millions Service provider billing, customer management and
Version 6 Standard, HotSpot, Professional and Enterprise Editions Now Available!įor two decades IEA Software's Emerald Suite has been a leader in wired and wireless Comprehensive Billing, Authentication and Customer Care Solutionįor Microsoft Windows and Linux platforms
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